Shipping Policy
Effective Date: January 8, 2025
We strive to provide you with fast and reliable shipping services.
1. Processing Time
- Orders are processed Monday to Friday within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
- Custom or special orders may require additional processing time, which will be communicated during the checkout process.
2. Shipping Methods
- We offer several shipping options:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Two-Day Shipping: 2 business days
- Shipping fees are calculated based on the delivery address and selected shipping method at checkout.
3. Tracking and Delivery
- After your order has shipped, you will receive a tracking number. You can track the status of your shipment via the courier’s website.
- Please allow up to 48 hours for tracking information to update.
4. Shipping Restrictions
- We currently ship only within the United States.
- For international shipping, please sign up for our newsletter for updates.
5. Damaged or Lost Items
- If your order is damaged or lost during transit, please contact us immediately at info@vachmastunie.com for assistance. We will investigate and offer solutions like a refund, exchange, or replacement.